Legal Return & Refund Policy

Thank you for shopping with GUNNIX LLC. We strive to provide you with high-quality products and service. If you are not entirely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You have 30 calendar days from the date you receive your item to request a return.

To be eligible for a return:

1. The item must be unused, in the same condition you received it
2. It must be in its original packaging with all components and accessories

2. How to Request a Return

To initiate a return, contact us at [email protected] with your order number and reason for return. If your return is accepted, we will provide further instructions, including where to send the item.

Please do not return items without contacting us first.

3. Damaged or Incorrect Items

Please inspect your order upon arrival. If your item is defective, damaged, or you received the wrong product, contact us immediately at [email protected] with a photo or video showing the issue. We will evaluate the situation and work to resolve it promptly.

4. Return Shipping Responsibility

Return shipping costs are the responsibility of the customer, unless the product is defective or incorrect. In those cases, we will provide a pre-paid return shipping label.

5. Items Not Eligible for Return

The following items cannot be returned:

1. Products that have been used, damaged, or altered
2. Items returned more than 30 days after delivery
3. Final sale items or promotional products (if stated at purchase)

6. Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved:

1. A refund will be issued to your original method of payment
2. Please allow up to 10 business days for the credit to appear, depending on your bank or payment provider

7. Contact Us

For questions or concerns about returns, please reach out to:

GUNNIX LLC

12024 Tuscany Bay Drive, APT 103

Tampa, FL 33626

Email: [email protected]