Legal Customer Service

We’re here to help. Whether you’re having an issue with a product, need help with your order, or have a general question — you’re in the right place.

📩 Contact Options

Choose the communication method that works best for you:

1. Email Us
2. Reach out directly at support@gunnix.us
3. Submit a Request Form
4. Click here to open the contact form
5. Live Support Module
6. Use the live support widget located in the bottom-right corner of your screen, or click here to open it in a new window

🛠 We’re on Your Side

We’re truly sorry you had to visit this page — we know how frustrating it can be when something doesn’t go as planned.

Please know:

Our team manufactures and ships hundreds of units every day. Every product goes through multiple quality control checks before reaching you. However, as with any production process, there’s a small chance — around 3–4% factory defect rate — that something might go wrong.

But we take this seriously. If you’re here, you’re our priority. We promise to resolve your issue as quickly and professionally as possible.

Let us take care of it. Thank you for giving us the opportunity to make it right.